Existing Sample items:
1. Clicking the corresponding link to select the style in our live stream.
2. No refunds or exchange within 24 hours of placing an order.
3. Our regular shipping time is about 7-12 days.Once your order is confirmed and we dispatch your item, you will receive an email notification containing your order number and tracking number.
4.If you need any assistance, please contact our customer service via WhatsApp:+1(843)2243215.
Customized items :
1. Add our WA and choose the character or style you want to do. (We will show you some options about those dolls and styles you like)
2. If you need to watch your order’s making procession in our livestream, please tell us at the first time you place an order . and we can arrange a time.
3. Each customized product takes at least one week (air drying, hardening), plus logistics, it will take about 15-20 days to reach your there. please keep patience . wonderful things worth waiting .
All of our products are handmade items . small bubbles and tiny flaws are inevitable, but we will try our best to provide high quality ones. No returns or exchanges after shipment. Otherwise, it will be blocked. Please consider carefully before placing an order
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